Terms & Conditions

The following are the ‘Terms and Conditions’ under which you agree to engage the services of ‘Online Architectural Services’.
The legal contract between us
Delivery of these Terms of Business to you, at any time during the period we are instructed to by you, forms part of the contract between us
from time to time. Subject to any prior agreement between us these Terms will apply to work undertaken by both before and after these Terms
have been delivered to you. Any dispute arising from this agreement is to be governed by the law of England and Wales and considered
exclusively by the English and Welsh Courts.
1.0 The cost and timescale
1.1 The quote will include a detailed expense of the stages of services required for assistance. A project is estimated to be open for 4 weeks,
where we intend to close the file within this period either via submission to council or providing as per the quotation mentions. If there’s no
communication within 3 weeks, the file will be closed automatically, and the client will be required to pay a reopening file charge provided they
return within 6 months. We will continue where we left off but cannot guarantee this after 6 months due to file security availability hence will
require a measured survey to recreate the designs.
1.2 All the quoted designs will allow up to three amendments/revisions after the initial set of designs followed by measured survey; this includes
revision before (design stage) and after submission if the council requires amendments.
1.3 The design will be completed on clients’ preferences, and we would advise on whether the design contradicts general planning regulations.
We will apply following the planning general guides whereby the council rehearses rules based on the types of property and what is practiced in
the current timeframe for what is practiced within the street therefore we cannot guarantee approval for any submitted application.

** It should be noted that changes to the design after the approval may invalidate your Local Authority Planning or Building Regulations
approval.

2.0 Payment
2.1 We expressly reserve the right to render “interim statute bills” where appropriate. An interim statute bill is a final bill for the work done
during the period which the bill is state to cover.
What does this mean – This is simply saying that if a project is put on hold for consecutive 3 weeks, then the file will be closed, and an additional
charge will be implied to reopen the file.
2.2 Should you choose to stop work or not communication for 3 weeks on your project after the initial set of drawings, Online Architectural
Services has the right to asks for full payment invoiced to be paid within 4 weeks. If a bill is not paid within 4 weeks, we may discontinue dealing
with your project and we may not accept further instructions from you on this or any other matter. We have the right to issue legal proceedings
to recover the outstanding balance through a debt collector.
2.3 Local Authority fees are not included in the fee payable to Online Architectural Services. Local Authority fees are payable direct to the
Council.
3.0 Responsibilities
3.1 You will provide us with information regarding the site/building such as boundary lines, land registry information, easements, agreements
and legal description in a timely manner such as if a property falls within conservation area or if the property listed. Online Architectural Services
excludes all liability for losses that arise from the client(s) failure to provide such information. You are responsible for making the final checks on
submission documents for the above listed information i.e. site details, boundary information, notifying neighbouring properties etc. We provide
the site plan and block plan based on the information available to us via ordnance survey; however, it’s the client’s duty to instruct us if a certain
part of land doesn’t match with land registry (location or block plan).
3.2 Our services will include what’s been assigned to us via agreed fee proposal or quotation, however if the council returns for further
documents such as a specialist report for fire safety design strategy, flood risk assessment, transportation highway assessments/report,
biodiversity survey/report, tree survey/report, drainage assessments/report etc. are to be completed by individual professionals and have to be
outsourced from the specialist individuals by you for us to provide to the council as requested for planning validations.
3.3 After the completion of works from parties, client and agents, if the client reverts within 6 months requesting for getting the drawing copies
then PDF documents could be provided which are easily convertible to CAD format; anyhow it is not probable to provide CAD/DWG files for
security vulnerability. However, all the drawings submitted to local authorities are accessible from Council Planning Department under the
individual Council website.

3.4 The site measurements are taken for design and planning purposes. Therefore it is important to check all the measurements against the
drawings before the commencement of any site work. Once all the services are handed over to the client our agreement closes in the meantime.
During the planning application process if any measurement annotation or drawing demarcation is required then it will be provided but once the
planning decision is made and the client returns for such tasks then additional fees will be implied as by this stage our work terminates.
3.5 Your responsibility to return to us for any discrepancies in the designs while the project running, if returned after the agreed fee
proposal/invoice tasks have been completed, we will consider as a new task and there will be a revised fee proposal charged or reopening file
charged incorporated if returned within 6 months.
3.6 We will always work closely with clients and the Council Planning Department to generate designs that will be acceptable to both; however,
we can make no guarantees that Planning Permission or Building Regulation Approval will be granted for your proposed building work even if
you have considered seeking prior advise via duty planner service or preplanning services from your local authorities.